Workspace / RetentionLocal application
RETENTION OVERVIEW

Who needs attention today?

Review who needs a call, understand the evidence, and record your decisions.

Loading results…Checking the last verified snapshot
Needs a call C—Business disposition for this snapshot
Reason confirmed ✓—Review recommendation before follow-up
High-priority calls !—Prioritized by the retention service
Review attention ◈—Evidence flags or older confirmations
SOURCE COVERAGE

Know what’s been checked.

Waiting for successful source checks

Spark Awaiting results Slack Not connected · not checked Email Not connected · not checked Teams Not connected · not checked

Source coverage will appear after results load.

Retention queue —

System recommendations and staff confirmations are shown separately.

Recommendations · no automatic outreach
Retention cases and their current recommendations
Student / program Last eight weeks Verified absence Priority Disposition Why / evidence Open case
Recommendations support staff review
CASE REVIEW

CURRENT RECOMMENDATION

Original system recommendation Preserved

Student context

Last eight weeks

Select a week for class counts and source details. Incomplete data and the current week are shown separately.

✓ Plan met! Below plan0 No classes? Incomplete data… In progress

Supporting evidence

Expand an item to see its source and timestamp.

Supplemental communications

Original recommendations use Spark evidence only. Associations and confirmed reasons are reported by the server.

Communication association history

Staff confirmation

Your explanation is saved separately. A new evidence snapshot requires review of older confirmations.

This saves a staff review decision.
Confirmation history